Terms of service

Terms of Service
Last updated: October 23, 2026

Welcome to Warmie. By visiting our website or placing an order, you agree to these Terms of Service ("Terms"). Please read them carefully. If you do not agree, please do not use the website.

1. Who we are
"Warmie", "we", "us" and "our" refer to the store that operates this website from Spain. Our details are in our Legal Notice, and you can contact us at mykiivo@outlook.com.

2. Eligibility
You must be at least 18 years old, or have the permission of a parent or legal guardian, to place an order.

3. Products and descriptions
We try to describe and show our products as accurately as possible. Colors may look slightly different on your screen, and small variations in the plush fabric, pile and stitching may occur. The Warmie heated plush belt comes with a USB charging cable. It requires a USB power source that is not included in the package, such as a laptop USB port, a standard power bank or a 5V/2A adapter.

4. Prices and payment
Prices are shown in the currency displayed at checkout and may change at any time without notice. Payments are processed securely by our payment providers, and we do not store your full card details. We may cancel and refund any order that we reasonably suspect to be fraudulent or that contains a pricing or availability error.

5. Orders, shipping and refunds
Our Shipping Policy and our Return & Refund Policy form part of these Terms.

6. Not a medical product
The Warmie heated plush belt is a comfort product. It is not a medical device and is not intended to diagnose, treat, cure or prevent any condition. Nothing on this website is medical advice. If you are pregnant, have diabetes, circulation problems, reduced skin sensitivity, a medical implant or any other health condition, or if you have pain that is severe or does not go away, talk to a healthcare professional before using any heating product.

7. Safe use
Heat can cause burns. Read and follow all instructions that come with the product. Start with the lowest heat setting, check your skin regularly and stop using the belt if your skin becomes red, hot or uncomfortable. Do not use the belt while sleeping or if you might fall asleep, and do not leave it switched on and unattended. Do not use it on broken, damaged or insensitive skin. Do not use it on infants or young children, or on anyone who cannot feel heat or who cannot remove the belt without help. Keep the belt and the cable out of reach of infants and young children. Do not use the belt if it, the cable or the connector is damaged, wet, tightly folded or crushed, and do not wash, soak or submerge it. Do not pierce it with pins or needles, do not lie on it and do not place heavy objects on it. Do not use it together with other heat sources.
Use the belt only with a standard USB power source, such as a laptop USB port, a standard power bank or a 5V/2A adapter, none of which are included. Do not use fast chargers (QC/PD) or any other power source. Unplug the belt when you are not using it. If the belt overheats, smells of burning, sparks or stops working properly, stop using it immediately, unplug it and contact us.

8. Intellectual property
All content on this website, including texts, images, graphics and logos, belongs to Warmie and may not be copied, reproduced or used without our written permission.

9. Acceptable use
You agree not to misuse the website, interfere with its operation, or use it for any unlawful purpose.

10. Limitation of liability
To the fullest extent permitted by law, Warmie is not liable for any indirect, incidental or consequential damages arising from the use of the website or the products, or from use of the products that goes against these Terms or the instructions, and our total liability for any claim is limited to the amount you paid for the order. Nothing in these Terms excludes or limits any liability or consumer right that cannot be excluded or limited by law, including liability for death or personal injury caused by negligence.

11. Governing law
These Terms are governed by the laws of Spain, without affecting any mandatory consumer protection rights you have in the country where you live. If you are a consumer, you may also bring proceedings in the courts of the country where you live. We encourage you to contact us first so we can try to solve any issue directly.

12. Changes to these Terms
We may update these Terms from time to time. The version published on this website at the time of your order applies to that order.

13. Contact
Questions about these Terms? Email us at mykiivo@outlook.com. We reply within 48 business hours.